Hey there! Ever had one of those moments where you just wanted to chat with a real person about something? That’s exactly how we feel—every single day. At prjfybimewearstorex Solutions Ltd., we’re not just another faceless online store. Nope, we’re a small team of passionate folks who genuinely care about what you think.
Funny story: Our founder, Mark, used to reply to every single email himself in the early days. One time, he spent an entire weekend answering customer questions while camping in the High Tatras. Talk about dedication, right? While we’ve grown a bit since then, that personal touch hasn’t changed one bit.
Whether you’ve got a burning question, a suggestion that could make our products even better, or just want to say hello, we’re all ears. Seriously—your feedback last year helped us redesign our best-selling jacket’s pockets. Who knew so many people wanted a secure spot for their hiking snacks?
Prefer typing to talking? Our live chat (bottom right corner) is manned by actual humans during business hours. No bots here—just Sarah, Petra, or Ján ready to help.
Here’s the thing—we don’t just sell outdoor gear. We create tools for adventures, and who better to guide that process than you? Last month alone, we implemented 7 customer suggestions into new designs. One email about waterproof zippers even turned into our most popular product feature!
Not sure if your idea is "worth" sharing? Let me stop you right there. Remember Anna from Kraków who casually mentioned she’d love convertible gloves? Well, those now account for 15% of our winter sales. So yes, we really want to hear from you.
"I wasn’t expecting a reply at all, let alone a handwritten thank-you note with my replacement part!"
— Jakub, regular customer since 2021
For wholesale inquiries or press contacts, shoot us an email with "URGENT" in the subject line—we’ll prioritize it. Returns? Include your order number and we’ll sort it out lightning fast. And if you’re nearby in Bratislava, pop by our office (just ring the bell twice—it’s an old building quirk).
P.S. We know contact pages can be boring, so here’s a fun fact: Our office dog, Rocky, sometimes "helps" by sitting on the keyboard. If you get a weird typo, that’s probably him saying hi!
